Service

We are there for you! For orders, tracking shipments, and returns. We supply replacement parts even for Messner® products that are years old. We support you with recommendations and information before and after you receive our products.

This is our understanding of what it means to deliver good service.

Messner® products are shipped directly from the production site in Kalletal, Germany to you the distributor. Our continuous production guarantees the high availability of goods and ability to meet deadlines. Our technical expertise, assured by a staff with extensive experience, enables us to provide a replacement parts service beyond the guarantee term of our products. Using all of the communications methods at our disposal, we will make direct contact with you to keep processing times short.

It is our aspiration each day to provide you with tailored advice, personalized support, and rapid service.

Advice, support & service

First-class service for first-class products.

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